Lost Combination or Safe Malfunction

So you’ve lost the combination of your safe? Don’t worry,  you’re not the first person to do it and you won’t be the last. Look at it this way, at least you know that the safe does what you paid for and your possessions are safe!

If you’re certain that the code you are using is the right one you may have a malfunction. Either way we have an easy to follow 2 step guide to regain access to your safe:

Step 1 - Don’t panic
Step 2 - Call 03 9568 6344 to report the fault

What you do after that is up to you. Watch some television, read the paper, jump on the internet (not literally), whatever. Once our qualified locksmith arrives he will do what he does best. Upon gaining access to your safe he’ll run through the operation with you to ensure you’re comfortable with using the unit and changing combinations.

We highly recommend that you have your safe serviced annually to ensure correct operation. If you can’t remember the last time you had your safe serviced it may be beneficial to book this in to be done at the same time to save another call out.

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